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Welcome to Polycom’s take-back program for West Virginia in partnership with Reverse Logistics Group Americas, Inc. (RLGA). RLGA ensures recycling and disposal are performed in an environmentally sound manner that complies with all governmental laws and regulations.

Eligible entities may use this program to return Polycom eligible products.

Important: If you are wishing to return more than ten items or an item that weighs in excess of 70 pounds, please send an email to so that a representative may contact you to discuss the best method to return your equipment for recycling.

Polycom and its partner RLGA are not responsible for information left on equipment returned through this program and will not be able to return any equipment once you have handed it over to a collector or transporter used for the purpose of returning your equipment.

Prior to returning equipment for recycling, it is your responsibility to back up or transfer any data on the hard drive or other storage devices and then delete any data on the drives and devices.

This program is only available in West Virginia.

If you have any questions about using this program, please send an email to

Important: If you are wishing to return a product which has a cracked or broken monitor screen or has any sign of visible leakage, please send an email to for assistance.

Please click the “Next” button below, if you would like to proceed with using this program to return an item for recycling.

Before you proceed, please read the following documents carefully:

  1. Terms of use
  2. Privacy policy
  3. Take-back program policy